Information We Collect:

a. Personal Information: When you register on PreLoved, we may collect personal information such as your name, email address, phone number, and location. This information is necessary to create and manage your account.

b. Ad Listings and Communications: When you post ads or communicate with other users on PreLoved, we collect the content of those interactions, including the information you provide about the products or services you offer.

c. Usage Data: We collect non-personal information related to your use of PreLoved, such as your IP address, device information, browser type, and access times. This data helps us improve the platform and analyze user behavior.

Use of Information:

a. Providing and Improving Services: We use the information collected to facilitate your use of PreLoved, including processing your ads, enabling communication between buyers and sellers, and improving our platform’s functionality and user experience.
b. Personalization: We may use your information to personalize your experience on PreLoved, such as displaying relevant ads or recommendations based on your interests and preferences.
c. Communication: We may use your contact information to send you notifications, updates, and marketing messages related to PreLoved. You can manage your communication preferences within your account settings.
d. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

Data Security:

a. Security Measures: PreLoved employs industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
b. Account Protection: You are responsible for maintaining the confidentiality of your PreLoved account credentials. Please do not share your login information with others, and promptly notify us of any suspected unauthorized access to your account.

Data Retention:

a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
b. If you wish to delete your account or have your personal information removed from our system, please contact us using the provided contact information below. However, please note that certain information may be retained in our backup or archival records for a limited period.

Third-Party Services:

a. PreLoved may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party platforms, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites or services you visit.

Children’s Privacy:

PreLoved is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on the PreLoved platform, and the revised policy will be effective upon posting. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [info@preloved.ng].